Our client is a single mother and HMRC had badly miscalculated her tax. In light of this our client could not access any of the tax credits that she was entitled to as HMRC would not back down on their calculations. Emma went to see our client, submitted the relevant documentation, and our client received from HMRC a sum of £5,000 in overpaid tax. Because of this, our client went back to the DPP and her situation was recalculated, resulting in a repayment in back credits she should have had totalling £6,000. Our client is deeply grateful to Emma for her help and reported that she felt secure and comfortable knowing that Emma was dealing with her case professionally and she wasn’t being charged a huge amount for the service.

Ms P